We appreciate the opportunity to get to know you and to provide you with the finest portrait photography in this area. This guide will give you all of the information you need to place your order, however, of you have any questions about something that we have not covered here please feel free to give us a call at (817) 648-5046. Thank You!
The Rock Solid Guarantee
Because we believe in your satisfaction and strive to produce the very best portraits and services in the area, we stand behind all of our work with our rock Solid Guarantee.
If for any reason you are not satisfied with your portrait previews, simply call us within 48 hours after they are posted and we will make additional poses at no charge to you.
If for any reason you are not satisfied with your finished portraits simply return them to the studio within seven days and we will remake them at no charge to you.
If there is a problem, don?t hesitate?call us right away so that we can correct the problem for you. You deserve to have portraits that you?ll be proud to display for a lifetime and we want you to be satisfied.
You don?t need additional poses taken if;
1. Acne or other blemishes show excessively. Our expert retouchers can eliminate any unwanted blemishes for you final portraits and this service is included in the package price you pay.
2. There is a wrinkle or fold in clothing. This is quite natural for clothing, but if it is objectionable it can be corrected on the final print.
3. The portrait previews seem too light, too dark or off color. All computer monitors are different. We send your portraits to a professional lab that will color correct and adjust the prints to be as close to real life as can be achieved. Although, if at any time you feel that the color is off the lab is not always perfect and you should call and bring them by.
Remember to let us now right away about any concerns that you may have so we may correct them right away. We want you to be happy with our studio and the portraits we deliver. We will stand behind our guarantee 100%.